Type of Project: Funded project Model project Transnational project
IT-Call

Description / Topics

The aim of this project is “to e-train people with physical disabilities for their e-employment as call center representatives, to work from their homes”. Training concept will also include e-Stage possibility for efficient and complete result achievement. After such a programme, individual will be ready to start working, without needing extra steps. So, main objective is “to increase employability of people with disabilities in a profitable scheme for both employee and employer, under current market conditions”. IT-Call directly aims to e-train individual and prepare them to work at home after successful completion of e-stage phase. Direct aim is to prepare the call center representative prospect who is physically disabled person, to work at home and serve to call center service providers. As call center providers are already seeking such employees, this project's tool will prepare those potential e-workers in such a way that, they will not need any extra step, but can start working after they complete their e-training and e-stage. IT-Call introduces innovative e-Stage concept which contains anonymous rating mechanism to ensure true output. All these efforts are bringing high efficiency and practical execution of the job

Start:

1 Dec 2012


End:

30 Nov 2014


Funded by:

  • Europäische Kommission
  • EU-Programm für lebenslanges Lernen (Leonardo da Vinci)

Project Management:

  • Erbil, H.Altug

Employees:

  • Wei-Meier, Hong |
  • Assirelli Pandolfi, Chiara |
  • Afonso, Anna |
  • Szpilska, Malgorzata |
  • Sarficka, Katarina |
  • Demirkiran, Alanur

Institutions:

POINT Project Construction & Engineering Trading LLC
Herr H.Altug Erbil
Mithatpasa Cad. 62/19
06420 Ankara, Türkei
Telephone: +90-312-425 0660 E-Mail: a.erbil@pnt-grp.com Homepage: https://www.pnt-grp.com/index.php?lang=en

Partner 1 in Deutschland: Berufsförderungswerk Oberhausen e.V.
Ansprechperson: Frau Hong Wei-Meier
Bebelstraße 56
46049 Oberhausen
Telephone: 0208 85 88 283 E-Mail: EU-Projekt@bfw-oberhausen.de Homepage: https://www.bfw-oberhausen.de/

Partner 2: INSTITUTO DE FORMACIÓN INTEGRAL, S.L.U.
Frau Chiara Assirelli Pandolfi
Homepage: https://isfi.edu.ar/

Partner 3: International Centre for the Promotion of Education and Development
Frau Anna Afonso
Homepage: https://ceipes.org/

Partner 4: Instytut Technologii Eksploatacji - Panstwowy Instytut Badawczy
Frau Malgorzata Szpilska
Homepage: https://wwwold.itee.radom.pl/lang/index.php

Partner 5: Nadácia Mojmír
Frau Katarina Sarficka
Homepage: https://www.kastielmojmirovce.sk/en

Partner 6: Tum Avrupa Kadinlari Kulturel Isbirligi ve Dayanisma Dernegi
Frau Alanur Demirkiran
Homepage: https://www.takidd.org

Reference Number:

R/FO125514


Last Update: 25 Jul 2018